Disasters such as floods, fires, and storms can cause significant damage to homes and businesses. When such events occur, you must have a reputable restoration company that you can trust to restore your property to its pre-loss condition. However, with so many restoration companies, choosing the right one can be challenging.
Here are some questions to ask a restoration company before hiring one.
1. What Services Do You Offer?
Some restoration companies specialize in specific areas, such as fire damage or water damage restoration. Therefore, it’s essential to ask what services the company provides to ensure they can handle your restoration needs.
2. Are You Licensed and Insured?
A license shows that the company has met the state’s requirements to operate, while insurance protects you from any liability in case of accidents during the restoration process. Therefore, ask for proof of insurance and licensing to ensure you deal with a reputable company.
3. How Long Have You Been in Business?
The length of time a restoration company has been in business can give you an idea of its experience and reputation. A company that has been in business for a long time has likely dealt with various restoration projects and knows how to handle different situations. Therefore, consider hiring a company that has been in business for several years.
4. What Certifications Do You Have?
Restoration companies should have certifications from recognized organizations such as the Institute of Inspection, Cleaning, and Restoration Certification (IICRC).
A certification shows that the company has undergone rigorous training and has the expertise to handle restoration projects. Therefore, ask the company what certifications they have and ensure they are up to date.
5. What Equipment Do You Use?
The equipment used during the restoration process can affect the quality of work. Therefore, it’s essential to ask the restoration company what equipment they use to ensure they have state-of-the-art tools to handle your restoration needs.
For instance, if you need water damage restoration, the company should have specialized equipment such as water extractors and dehumidifiers.
6. Do You Provide Emergency Services?
Disasters can occur at any time, and you need a restoration company that can respond promptly to your needs. Therefore, ask the company whether they provide emergency services and how quickly they can respond to your call.
A reputable restoration company should have a 24/7 emergency response team to arrive on-site within a few hours.
7. Can You Provide References?
A reputable restoration company should be willing to provide references from satisfied clients. Therefore, ask the company for references and contact them to inquire about their experience with the company.
If the company is hesitant to provide references, it could be a red flag, and you should consider another company.
Conclusion
Choosing the right restoration company can make a significant difference in the outcome of your restoration project. Therefore, it’s crucial to ask the right questions before hiring a restoration company. By asking the questions above, you can ensure that you’re dealing with a reputable company that can handle your restoration needs efficiently and effectively.
Trust Sentry Restoration for property restoration in Athens, GA. Contact us today for all your restoration needs, including fire damage, water damage, storm damage, and more. Our experienced team is available 24/7 to respond to your emergency needs promptly.
